Shipping policy

We purchase all types of precious metals and provide fully insured shipping services to ensure your items reach us safely.

To make the process simple and secure, we provide the appropriate Royal Mail service based on the weight of your package:

We use Royal Mail Tracked 24 to return your item to us quickly and securely.

We use Royal Mail Special Delivery for higher-value shipments to ensure maximum security and protection.

All parcels are fully tracked from dispatch to delivery.

Your shipment is 100% fully insured during transit.

If your item is lost in transit, it is completely covered.
You do not need to worry about loss or damage.
We handle any claims directly with the carrier.
You will not be held responsible for issues once the parcel has been shipped according to our instructions.

Your peace of mind is our priority.

Please follow our packaging and dispatch instructions carefully when sending your precious metals.
All shipping instructions will be provided through our app.
Shipping services are selected based on the declared value and/or weight of your items to ensure appropriate coverage.